Australia Post Australia’s government-owned postal service control, Australia Post, is dedicated to providing first-rate mail and parcel services for every Australian. Comprised of professional, keen individuals, the post builds a progressive business corporation through a pledge of advanced customer satisfaction, with a mission to meet the changing needs of customers through giving innovative and easy-to-use services and products, consistent on-time delivery, friendly service by well-informed staff, contemporary efficient networks, and value for money. The Australia Post started about 1809 with the first Sydney postmaster, Isaac Nichols, who had the main task of collecting mail from arriving ships. Postal services steadily increased all through Australia city states as they were established. In 1838, a standard Sydney-Melbourne overland service started, as did the release of prepaid postal stamps. Standardized postal rates were agreed upon by the city states and established in 1849. In 1989, the post was made into a corporation although it still trades as Australia Post. Today, while remaining a government-owned organization, and with control over normal letter delivery, Australia Post activities outside the standard letter delivery have progressively become more commercial, selling broad variety of ostensibly postal-related products such as stationery, cards, and gifts as well as Traveler’s Checks and Money Orders. However, it’s most innovative business has been its bills payment service through its extensive branch network supported by a big selection of insurance, financial, utility, and government companies. Australia Post’s products and services includes Addressing Guidelines, Address Matching Approval System, Air Mail, Articles for the Blind, Banking at Post, Barcoding, C.O.D., Defence Mail, EDI Post, ECI Express Courier International, Express Post, Express Post International, First Direct Solutions, Key Post, Letters-Business, Letters-General, Mail marketing, Mail Redirection Service, Messenger Post, Money Orders, Moving Services, Parcels, Passports, Pay it at Post, Philatelic (Stamps), Post Billpay, Post Logistics, Postage Calculator, Postage Meters, Postpak, PostShop, PreSort Letters, Print Post, Registered Post, registered Post International, Reply Paid, and Sprintpak. The Australia Post is also steadfast to promoting their people’s job satisfaction, encouraging them to participate in the success of the business, rewarding them for outstanding performance, and recognizing them for outstanding service to customers, which gives a better working environment resulting to better performance and excellent customer service. The Australia Post at present is a progressive commercial corporation that makes the most excellent use of its assets and produces profits that can sustain and significantly enhance its business for more successful years in the making.